The counter, the chair and the books — in one place.
Salonwise runs the whole shop: billing with GST, the day's appointments, stock, loyalty, and WhatsApp follow-up that goes out from your own number. Built for someone standing at a counter with a customer waiting.
No commission on your customers No lock-in contract Export your data anytime
Taken today
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GST bills, CGST and SGST
Your own WhatsApp number
Phone, tablet or computer
No commission on bookings
Why salons switch
The register is fine. Everything around it isn't.
Most salons we meet are running a billing app that does bills, a notebook for the diary, a personal WhatsApp for reminders, and nobody's quite sure which regular hasn't been in since March.
Regulars quietly stop coming
A customer who came every four weeks hasn't been in for nine. Nobody notices, because noticing means someone remembering to look.
Reminders depend on a person
Someone has to remember to message tomorrow's bookings. On a Saturday, nobody does — and the no-shows follow on Sunday.
Stock is a guess
You find out you're out of the ₹2,400 serum when a customer asks for it. The order goes in a week late.
Software gets in the way
Enterprise suites are built for a back office, not a counter. If a bill takes four screens, staff go back to the notebook.
What it does
Everything the shop runs on, and nothing it doesn't.
Ten modules. Your salon gets the ones it needs switched on — a place that doesn't run ad campaigns never sees a Campaigns menu.
A bill in three taps, with the GST already right
Tap the services, pick who did them, take the payment. Cash, UPI and card can split one bill. The arithmetic is done in whole paise, so a total never drifts by a rounding error.
- CGST and SGST computed on the discounted amount, shown line by line.
- Split payments — ₹2,000 cash and the rest on UPI, on one bill.
- Credited to the stylist, so commission and performance need no spreadsheet.
- Works on a counter tablet — 44px targets, readable at arm's length.
The day, by chair, on one screen
Every stylist gets a lane. Blocks are coloured by service category, a line marks now, and a booking that runs over says so rather than quietly pushing everyone back.
- Staff lanes for the day, week or month.
- Rosters advise, they don't veto — you can still book someone in on their day off when they agree to come in.
- Walk-ins billed without a booking, because that is most of the day.
- Chair utilisation so you know which hours are actually paying.
WhatsApp that comes from your number
Confirmations, day-before reminders and service-due nudges go out on their own — from the salon's own WhatsApp Business number, so the customer sees your name and replies land with you. Not a shared platform sender.
- 2,500 reminders a month included in the base plan.
- Every message is costed before it goes and logged after — utility and marketing are priced very differently, and the inbox shows which is which.
- Opt-outs are honoured in one place, so a customer who said no cannot be messaged by a campaign later.
- Reminders are intervals, not switches — “three days before”, “six weeks after a colour”.
AI that calls the people who called you
An enquiry comes in at 9pm and nobody answers it until Tuesday. The plan is an AI voice agent that rings back in Hindi or English, answers the obvious questions and offers a slot — so the enquiry is still warm when someone reaches it.
- Rings back an enquiry that came in after hours, while the customer is still deciding.
- Answers the obvious questions — what you charge, when you're open, who's free on Saturday.
- Speaks Hindi or English, and hands over to a person the moment it should.
- Confirms tomorrow's appointments so the diary you look at on Saturday morning is the real one.
The numbers, without a spreadsheet
Revenue by service, by stylist, by month. Which regulars are overdue. Which products haven't moved since April. Enough to run the business on, and no dashboard theatre.
- Loyalty points tracked per customer, redeemed as a discount and expiring oldest first.
- Stock as a ledger — every movement explained, not just a number that changed.
- Multi-branch under one account, with staff who only see their own.
- Export to CSV whenever you want. Your data leaves with you.
Honestly compared
Where Salonwise fits
There are good products in this market. These are the trade-offs we chose differently, and the ones where something else may suit you better.
| Booking marketplaces | Enterprise suites | Salonwise | |
|---|---|---|---|
| What it costs | Often free software, paid for with commission on the clients they send you | Among the most expensive in the market, usually on an annual contract | A flat monthly plan. Cheaper tools exist — most stop at billing |
| Who owns the customer | The platform introduces them, and keeps charging for them | You do | You do. We never take a cut of a booking or a bill |
| Usually the platform's sender | Often an add-on, priced per message on top | Your own Business number, with reminders included in the plan | |
| How much it covers | Bookings and discovery; billing and stock are usually elsewhere | Everything, and a great deal you will never switch on | The whole shop — billing, diary, stock, loyalty and follow-up in one place |
| Built for | Discovery — filling empty slots from their app | Chains with a back office and a trainer | The counter. One tablet, wet hands, a customer waiting |
| Consider them instead if | You want new footfall more than you want margin | You run 20+ locations and need deep franchise reporting | You want the shop to run itself and the regulars to come back |
Pricing
Base plan starting at ₹5,999 a month.
Everything that runs the shop is in the plan. The only things billed on top are the ones that physically reach a customer — so what you spend follows what you actually send.
Base plan
The final figure depends on how many chairs you run and which modules you switch on. We'll quote it properly once we've seen your salon — no packages you have to grow into.
- Billing & POS with GST
- Appointments & staff lanes
- Customers & visit history
- Inventory & low-stock alerts
- Loyalty points
- Reports & CSV export
- 2,500 WhatsApp reminders
- Unlimited staff logins
Billed on use — only when we reach someone
WhatsApp campaignsAn offer sent to a list you pick and approve
per messageReminders past the included 2,500Confirmations, day-before nudges, service-due reminders
per messageAI callback minutesCounted by the second, and only from the moment someone picks up
per minutePrices in INR, exclusive of GST. Full pricing detail →
Questions
Straight answers
How much does Salonwise cost?
The base plan starts at ₹5,999 a month, and includes billing, appointments, customers, inventory, loyalty, reports and 2,500 WhatsApp reminders a month. Where you land depends on how many chairs you run and which modules you switch on.
On top of that, only what reaches a customer is billed on use — WhatsApp campaigns, reminders beyond the included 2,500, and AI callback minutes once that ships. If usage would take your bill higher than you expect, we stop and ask you first.
Do you take a commission on my customers?
No. Salonwise charges a flat monthly fee and never takes a cut of a booking or a bill. Marketplace booking platforms commonly charge commission on new clients they introduce — that model can work if you want footfall above all, but your regulars end up costing you a percentage forever. Yours stay yours.
Do WhatsApp messages come from my own number?
Yes. Each salon connects its own WhatsApp Business number, so the customer sees your salon's name and replies come back to you. We help with the Meta verification during setup.
Messages are never sent from a shared platform sender, which is what makes a reminder look like spam.
Does it handle GST properly?
Yes. CGST and SGST are computed on the discounted amount, money is held in whole paise so totals can't drift by a rounding error, and amounts print in Indian digit grouping — ₹1,23,456.00. Services and products can carry different rates, and a zero rate is treated as a real zero rather than a missing value.
Is the AI calling available today?
No — it is in development, and we would rather say so than let a feature list imply otherwise.
When it ships it will ring back people who contacted the salon first: enquiries, missed calls and appointment confirmations, in Hindi or English, handing over to a person the moment it should.
Can my staff actually use it?
That was the design brief. Body text is 15px, every tap target is at least 44px, and the pressed state is visible enough to confirm a tap on a smudged tablet screen. A bill is three taps. Staff sign in with their mobile number.
Setup includes loading your services, prices, staff and customer list, and training the team on the counter flow.
What if I want to leave?
Export your customers, bills and stock as CSV whenever you like — no request, no waiting period. There is no lock-in contract.
Do you support more than one branch?
Yes. Branches sit under one account with their own staff, stock and takings, and each staff member only sees what their role allows — a stylist sees their own day and their own takings, reception sees bills and bookings, the owner sees everything including cost prices.
See it on your own salon's numbers.
Twenty minutes, over a call or at your counter. Tell us a little about the salon and we'll come prepared with your own services loaded.